ResNet Quarterly is produced in response to the heightened interest surrounding issues involving ResNet management - including DMCA concerns, IT security, CALEA compliance, budgetary issues and emerging technology. This quarterly mailing is a compilation of selected recent news articles, bulletins and multimedia content from a variety of sources, designed to inform and stimulate discussion on important issues involving information technology in higher education.
Helping the Help Desk
University Business, March 2009
Outsourcing and technology are elevating customer service on IT’s front line. Some schools are finding that a focus on customer service skills and on using technology to improve self-service options carries the day. Here is a closer look at the major forces currently shaping the IT department’s front line.
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Bandwidth Overload
Ed Tech, April 6, 2009
College campuses today find themselves awash in a rising tide of new broadband applications and technologies. Faced with an avalanche of new devices, media and technologies, college IT departments find ways to keep students, faculty and administrators up and running.
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'Horizon Report' Names Top Technology Trends to Watch in Education
The Chronicle of Higher Education, January 22, 2009
More services will be running on cellphones or handheld computers, and more devices will be able to broadcast their location to others, says a new report from Educause’s Learning Initiative and the New Media Consortium.The “2009 Horizon Report,” the latest edition of the annual list of technology trends to watch in education, is compiled based on news reports, research studies, and interviews with experts.
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10 Questions and Answers About the Cloud
University Business, March 2009
Cloud computering is the closest we've come yet to what futurists promised the Internet could be. From what it's all about to how it can save you money, here are 10 questions and answers to get you up to speed on the next big thing in Internet technology.
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More turning to Web to watch TV, movies
CNN, Feb, 6, 2009
As more Americans get used to watching video on their computers, more Web sites are popping up to offer free movies and TV shows. Consumers are taking advantage of this to eliminate cable or satellite TV and integrate their home entertainment with the Web. And online video viewership is skyrocketing
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College Students Say, “I Want My Wi-Fi”
Wi-Fi Planet
MTV is fine, but for the Google Generation, the more fervent refrain is, “I want my Wi-Fi.” In a poll conducted earlier this year, the Wi-Fi Alliance (WFA) learned that nine out of ten college students consider Wi-Fi to be as essential to their academic lives as classrooms and computers.
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Students at Georgia Tech Create Unofficial Campus iPhone Application
The Chronicle of Higher Education, February 11, 2009
A homemade iPhone application at the Georgia Institute of Technology has gained a following — and won its student creators some fans.
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About Apogee
Apogee offers complete communication services - digital cable, digital phone, wireless and wired broadband - specializing in developing and operating customized data network solutions for colleges and universities. With an Apogee Powered ResNet, colleges and universities can enhance their network infrastructure, while offloading the growing volume of administrative responsibilities associated with managing student networks.
As a trusted network partner and the ISP of record, Apogee lets universities focus on their true academic mission while developing a competitive techological edge for student residents.
Visit us online at www.apogeenet.net
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